Our Service

   

Our "GoldService" package

Providing first-class support

   
  • Machine packing and transportation to the end-customer
  • System installation at the end-customer
  • Training of end-customer's machine operators
  • 5-day intensive maintenance training course for the Reseller's engineers
  • Extended parts warranty
  • Successful completion of the pre-agreed production tests
  • Post-installation support to ensure continued performance
  • Highly skilled field engineers
  • Support contracts with Digital printer OEM suppliers so that you can receive first-level support as part of a complete system (including printers)
  • Application and product support by phone and e-mail
  • Continued development of features and benefits to help you stay ahead of your competition