It is right and proper that a manufacturer
should ask its customers and distribution partners for feedback
about the goods and services we supply. In this way we can learn
from both our weaknesses and successes, and in turn enable us
to offer you better products for the future.
The world is a changing place, and we need
to constantly adapt to continue to meet your needs and expectations.
We are proud that we regularly win repeat
business from existing users. In the last few months we have
received orders from two USA customers who both already have
two Smart-binders and have now purchased (and already installed)
a third machine each. We have also recently received an order
for new Smart-binders from an existing user in Asia. This
customer has already been using four customised Smart-binders
for high volume production output over the last three years
and has now purchased a further seven identical machines from
us, making them our largest worldwide user (with a total of
eleven Smart-binders systems).
These customers placed their repeat orders
because they know through experience about the product, the
service, and the company behind it.
If you would like to know more about our
products, we invite you to contact us personally to discuss
your needs.
If you are an existing user, we would like
to thank you for your valuable business.
The Smart-binder system has been designed
to offer an easy upgrade path of options and modules to deliver
additional functionality, so we may be able to quickly increase
the productivity of your current system.
If you have any comments or suggestions
regarding our present product offering, we would be pleased
to hear from you. It is only by listening that we will improve
and develop the products that you need for the future.
Yours sincerely,
