Farmers Insurance, Los Angeles, USA - Customer Feedback

Herb Lamonda, OPC Director, states:

The addition of three IBIS Smart-binder systems in-line with Océ web printers has greatly improved our look and feel of the insurance policy documents and the mailing of these to our customers. The change from a side-stitched document to a professional looking 3-side trimmed saddle-stitched booklet has significantly enhanced the professionalism of the end-product.

The booklet lay-flat from the Smart-binder greatly assists the insertion into envelopes. The Smart-binder has also enabled us to reduce paper weight which has resulted in a large postal cost saving to Farmers. During peak periods the three Smart-binders are used round the clock and their robust , heavy duty design lends itself well to our demanding performance requirements.