IBIS have installed over 230 Smart-binder systems around the world, with many of our customers becoming ‘repeat buyers’. Our systems include unique (and in some cases patented) features, such as ISG cold gluing, the ability to constantly vary the number of pages in each booklet on the run and add personalized ‘matching cover’ and/or insert sheets.
Here are a small selection of our customer endorsements:

John Cracknell, IBIS with Gabi Constantinescu, Roel in 2021
Roel have two near-line Smart-binders that were installed in 2021 and 2022 and have now produced over 30 million white-goods manuals. We received the following feedback in November 2026.
From the outset, we would like to state that we are extremely satisfied with the quality and durability of the two IBIS units ... To date, we have managed to keep them operational through regular cleaning, lubrication, and the replacement of components ... We thank you for your time and continued support.
Alexandru Toma, Service Delivery Manager, Roel
View our June 2022 news feature about Roel's Smart-binders
View Roel's own video of the Smart-binder with our F-100 folder and the Tecnau web-cutter

Smart-binder exam booklet production line in Malaysia
One of the largest examination test booklet printers in Malaysia.
We are pleased to confirm that we successfully completed our examination printing targets for 2025 (170 million A4 pages) at approximately 11.50 am today (5 Sept 2025), 2 weeks ahead of schedule.
We are happy to share this success with all our friends and partners (e.g IBIS) that have worked equally hard to support us throughout this journey which started in the second half of 2024. We appreciate all the commitment, moral support and belief that we can achieve this goal... We are confident that such cooperation between us will continue in our future endeavors. Thank you very much for all the assistance.
Mr D, Sales Director (company name is confidential)

Smart-binder at Codex, Hungary
The machine processes our digitally-printed sheets using its
integral high-pile sheet feeder and we are pleased with the SB-3 performance
and robust design. The SB-3s ability to produce large volumes
of high value, high quality pharmaceutical booklets, instruction manuals
and label booklets at high speeds is critical to our business.
Janos Toth, Production Manager

John Cracknell & Jeff Simmonds, Lellyett and Rogers
IBIS has been extremely helpful and professional in creating this
special new system (three separate sheet feeders) to meet our needs.
Jeff Simmonds

Mr Thomas Wenske, R+V Insurance, Germany
The original IBIS Smart-binder worked extremely well... Since we
were confident to invest again in this world-leading IBIS technology,
we installed a further new Smart-binder in 2013 and another new
Smart-binder again this summer 2022.
Thomas Wenske
... For high volume, mission critical, time-bound applications we never look further than the IBIS Smart-binder ... All good with the Smartbinders at WCED, KZN Education and Print on Demand (POD Cape Town). We ran huge volume across the 3 sites
in the Q4 2021 period and the equipment performed very well.
James Kelly, Head of Sales. April 2021
... The customer is very happy with all equipment in the print
line and the line remains very productive.
Herbert Kieleithner, National Manager for Digital Web Press Technology, Canon. April 2021
Smart-binder with sheet separator TUSDC-100
The IBIS Smart-binder is a durable unit which we expect will give
us many years of production usage and we look forward to installing
our next IBIS Smart-binder as our needs grow in future.
Dan Aiken

Smart-binder installed at O'Neil Data, Dallas USA
These machines proved to be solid performers and capable of operating
at peak production rates over a long time periods....We are pleased
to have become one of the largest users of IBIS Smart-binders in
the USA.
Steve Ellithorpe

Marcus Esser, Esser printSolutions
We have been pleased with the Smart-binder performance.
Mark Esser

Steve Ware, DST Output
It has been performing excellently, especially when you consider
we run around 50,000 books a week on it. The SB-3 has ticked all
the boxes for us.
Steve Ware

Smart-binder 'Plus HS'
During peak periods the three Smart-binders are used round the
clock and their robust , heavy duty design lends itself well to
our demanding performance requirements.
Herb Lamonda

Bill Gaddy, Senior Director, Broadridge Financial Solutions
The fold quality is second-to-none because the Smart-binder individually
folds each sheet, instead of folding 'groups' of sheets as our other
stitchers do.... IBIS's 'patented' ISG cold glue binding... provides
numerous benefits, in addition to helping the booklets lie even
flatter and giving a stronger bind.... We will certainly look to
IBIS when we require further finishing solutions in future.
Bill Gady
Mr Phillipe Sans and the IBIS Smart-binder at Maqprint
When we explained to IBIS what we needed, they constructed
a customized finishing system for us.
The system runs very reliably and is a key component in enabling
us to meet our customers requirements.
Mr Philippe Sans

One of three IBIS Smart-binder Plus HS VDP saddle stitchers cranking out LPi's church bulletins
The IBIS Smart-binder system has been a solid step forward in our finishing department. We have reduced errors, increased throughput and significantly reduced shipping costs.
Ken Shanovich

John Hartmann, CEO, John Patrick Publishing
The Smart-binder is a heavy duty, fast saddle-stitcher which allows
for frequent changes in booklet pagination...
John Hartmann

Rodrigo Santelices and the Smart-binder at AMF
The Smart-binder is a very heavy-duty and reliable system that
is already performing well for us.
Rodrigo Santelices

Colourtech Management and representatives from Ipex Machinery
All in all the IBIS is a very good machine, usually the more you
give it the better it performs in terms of running thousands of
books through it 24 hours a day without a hitch.
Mrs. Sonja Groenewald, CEO &
Ettiene Groenewald, Head of Department, Inkjet Printings
Canon New Zealand Ltd have had an IBIS service contract for the last two years.
...we have received excellent support and communication from IBIS
for service and spare parts...We have also received exemplary support
and feedback from analysing log files for us to improve the customer
experience regarding operating the Smart-binder.
Peter Brown, Customer Service