Integrated
Bindery Systems
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Our North America Premium Service
Offered via Best Graphics
Our 'Premium Service' package
available only in North America via our distributor Best Graphics Group based in Milwaukee
Note: IBIS Smart-binder systems sold by Best Graphics in N.America are accompanied by technical support from a Best Graphics Smart-binder specialist based in the USA.
- Machine packing and transportation to the end-customer site, including importation taxes and duties
- System installation and commissioning at the end-customer site (typically 1-2 weeks depending on machine configuration and options)
- Training of machine operators (normally 2 days)
- 5-day intensive maintenance training course (for the end customer and/or the local support provider)
- Successful completion of pre-agreed production tests
- Free of charge technical support from Best Graphics for the first 6 months, including on-site visits after the agree escalation procedure has been followed, followed by a further 6 months of free telephone technical support from Best Graphics
First Class Support
- Highly skilled and experienced IBIS engineering support available
- Support contracts with Digital Printer manufacturers enable you to receive first-level support as part of a complete printing/finishing system
- Comprehensive Operator, Maintenance and Parts documentation (manuals)
- Application and product support by phone and e-mail
- Continued development of features and benefits to help you stay ahead of your competition